Faq & Help

Your jewelry will be specially made for you, please allow 2 weeks of production before delivery

Everywhere, but shipping prices might vary according to the final destination

EXCHANGES & RETURNS

Please contact us prior to return shipping. We accept unused items in their original packaging for store credit or exchange within 21 days of purchase, not including shipping fees. We cannot accept returns or exchanges of custom & sale items. Shipping fees are the responsibility of the customer; please send items along with purchase details to the following address:
Inbar Shahak
Kibbutz Maagan Michael
37805
ISRAEL

Orders are shipped within 3-5 business days of order confirmation. All orders must be paid in full prior to shipping. Business days are Sunday – Thursday, excluding holidays.
We ship internationally using Register air mail for a flat rate of $5 per order. delivery takes 2-3 weeks

EMS delivery takes approx 6 business days for a flat rate of $20 per order, if you need to upgrade your shipping method, please let me know at inbarsb@gmail.com

Duty and Taxes: The recipient (the party receiving goods) is responsible for all customs fees, including taxes, brokerage fees, and any other fees assessed at the border prior to delivery. The carrier will collect these charges at the time of delivery.

All items are guaranteed for 1 year following purchase. We will repair any item free of charge within this time frame. Orders older than 1 year may be subject to a repair fee, please contact us prior to return shipping for an assessment. Shipping fees are the responsibility of the customer; please send items along with purchase details to the following address;
Inbar Shahak
Kibbutz Maagan Michael
37805
ISRAEL

you are welcome to contact me with special size request

Each item is handcrafted and therefore slight variations are to be expected. Please avoid bathing, cleaning products, cosmetic products & perfume.

We recommend storing items in a jewelry box.